Reporting to the Head of Video Collaboration (VC) & Telecom, the VC/Telecom Engineer will support, manage and maintain Logitech's Meeting Room and Telecom Environment.
The VC/Telecom Engineer will work closely with our Network, InfoSec, EEPS (Employee Experience and Productivity Services) , Platform Services and Business Group (BG) Teams.
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will:
Manage and maintain Logitech's AP and Global Meeting Room Deployment as part of the Global VC/Telecom Team.
Meeting Room/AV Hardware Installation and maintenance from small rooms up to All Hands spaces.
Engage In Technical Discoveries on new to the business IT tools, to support and progress our VC/Telecom hardware and software environment.
Provide Technical Support to IT Teams and End Users for any Telecom or VC needs.
Work with Video Collaboration Business Group to test new products and troubleshoot issues
Prepare and maintain our Global VC/Telecom Inventory
Monitor and Analyze our Telecom Call quality.
Create End User Guides for any new Technology deployed to Logitech and provide End User Training
Billing and Vendor Management for Logitech’s Telecom and Mobility contracts
Support all forms of Voice and Video Communications within Logitech
For consideration, you must bring the following minimum skills and behaviors to our team:
Strong Software and OS Knowledge
Windows Troubleshooting skills
Experience with Zoom, Google or O365 admin a plus
Knowledge of Cloud Phone and VC System administration
Good hardware install, cabling and troubleshooting knowledge
Strong troubleshooting skills, bug finding, and resolution
Good awareness of various VC Tools, Skype/Teams, Zoom, Hangouts, Webex etc
Great communication skills, comfortable working across multiple teams of varying technical skills
Fluent in English
4 Year Degree or Equivalent Experience
Cisco or Equivalent Network/Telecom certification a plus
Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it.
As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spotto be in and we’re always striving to keep it that way.
“All qualified applicants will receive consideration for employmentwithout regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”
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