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Regional Jewellery Supervisor

Job in Singapore - Singapore
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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Company: Richemont
Full Time position
Listed on 2019-10-05
Job specializations:
  • Business
    Business Development, Business Management, Business Operations, Director of Business Development
  • Customer Service
Job Description & How to Apply Below
Position: Regional High Jewellery Events Supervisor - Singapore


Cartier, l'artisan des passions.


SUMMARY


 


·  Support the development of the Regional High Jewellery business

·  Assist local markets to achieve the High Jewellery sales objectives, ensuring qualitative and sustainable growth

·  Curate client experiences and relationship journeys, including planning of High Jewellery events and local initiatives

·  Support HJ Business Development  to recognize and reach out to prospective clients

·  Ensure pristine client service and ultimate client satisfaction

·  Monitor the client treatment budget


 


 


KEY RESPONSIBILITIES


 


·  Strategy and Performance


 Drive the development of the High Jewellery business


· 

·  Achieve planned High Jewellery objectives with short and long-term action plans 

·  Provide regular reports and qualitative feedback

·  Leverage resources and expertise from other departments, including the Regional Asia and HQ teams


 


·  High Jewellery event management


Curate client experiences and relationships


· 

·  Forecast and monitor client treatment budget with regular reports

·  Propose calculated events targets based on investment

·  Evaluating and validating potential clients in collaboration with the retail teams

·  Coordinating complete event experiences

·  Recommending and tailoring unique experiences

·  Support client travel and lifestyle requests

·  Resolve any arising issues whenever they occur, including foresight to engineer tools or procedures as preventative measures


 


·  Client Development


Discover and pursue recruitment opportunities, while boosting loyalty


· 

·  Support HJ Business Development in identifying potential opportunities to recruit and boost loyalty

·  Ensure adequate attention and outstanding treatment for all client types

·  Work with individual talents on action plans to strengthen client relations and secure sales, in collaboration with HJ business development

·  Setting individual targets and overall expectations with retail teams and management

·  Improving response rates

·  Fostering opportunities to strengthen and build client relations


 


·  Back UP Merchandising and operations support


 


·  Manage assigned Special Projects


 


 


PERSONAL ATTRIBUTES


-    Excellent communication skills

-    Curious and open-minded 

-    Proactive and strong sense of agility

-    Team player and enthusiastic

-    Creative, enjoys new challenges 

-    Hands-on, with good problem solving skills 


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Position Requirements
Less than 1 Year work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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