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Field Operation Engineer

Job in Singapore - Singapore
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Company: Dathena Science
Full Time position
Listed on 2019-11-12
Job specializations:
  • IT/Tech
    Data Warehousing, IT Consulting
  • Software Development
    Software Engineering, Software Project Manager
Job Description & How to Apply Below
Position: Field Operation Engineer - Singapore

Dathena Science Dathena is a Singaporean and Swiss-based company which focuses on developing data governance software, helping organisations to automatically identify PIIs, promoting GDPR compliance, classify data, detect security anomalies, and protect sensitive information with the help of AI (NLP, ML, Deep Learning).Digital business requires a new view on security and privacy, one that is driven by the level of risk appetite and enablement of business and technology strategy. 

Purpose

  • Become a trusted expert in Dathena, our client platforms & partner vendor functionality to provide effective operational guidance around these technologies.
  • Oversee client service requests acting as a service delivery and escalation manager.
  • Develop best practice recommendations for Dathena's operations teams based on product and vertical experience gained in the field
  • Responsibilities

  • Appliances installation and configuration
  • Hadoop cluster building and configuring, performance monitoring
  • Deployment process optimisation
  • Create reliable data pipelines
  • Key metrics monitoring for failures prevention
  • Communication with AI Developers and Data Science teams
  • Communicate and present to the clients
  • Skills

  • Experience in building and supporting Hadoop / BigData architecture including Yarn, HDFS, Hbase, Zookeeper, Phoenix, Spark, Hive, Kafka etc.
  • Ability to isolate and troubleshoot Hadoop service issues using a combination of system and Hadoop logs and monitoring/alerting systems. Experience with Apache Ambari.
  • Experienced in Linux (RHEL, CentOS, Ubuntu, Debian, ...) including network and scripting (Bash, Python)
  • Deep understanding of complete end-to-end Data-warehouse / Data Analytics solutions.
  • Containers (Docker, OpenShift)
  • Experience with Spark development is an added advantage
  • Interpersonal skills
  • Key metrics

  • Customer satisfaction (customer lifetime value improvement)
  • Partner satisfaction
  • Issue resolution speed
  • Contributions to the overall platform
  • Internal communication
  • Working conditions As a critical link between the client and the development, you must fully embrace the team spirit of a young and innovative Start-up.Business trips are possible.Apply for this job
    Position Requirements
    Less than 1 Year work experience
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