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Investigation Manager

Job in Singapore - Singapore
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Company: Ninja Van
Full Time position
Listed on 2019-10-11
Job specializations:
  • Management
  • Logistics
    Logistics Manager, Supply Chain, Supply Chain Management, Logistics Graduate
Job Description & How to Apply Below
Position: Investigation Manager - Singapore

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.As an Investigation Manager, you will be leading the efforts to implement the best security practices for our operations. In this manner, you will be pursuing our goal for unprecedented quality in terms of parcel management. You will be responsible for analyzing and providing innovative solutions to improve our current processes. The Loss Prevention Manager will be a cross functional role, liaising with and influencing internal stakeholders. You are expected to be hungry, hands-on and be able to drive and maintain real changes as NInja Van chases its ambitious targets.

Responsibilities

  • Gather data points, observe trends and generate tactical interpretations which facilitate proactive loss prevention
  • Track and report on metrics which are aligned with goals of other relevant departments
  • Challenge current practices and provide solutions to meet or exceed current KPIs
  • Conduct on-site audits and implement the security best practices in our sorting centres
  • Be the security subject matter expert for our operational facilities
  • Utilize process improvement methods to continuously evaluate and drive improvements to the processes and security standards
  • Conduct and manage the investigations process for damaged and missing parcels
  • Basic Requirements

  • At least 2 years of experience in security services/practices in asset protection or facility management
  • Diploma or equivalent, preferably in supply chain and logistics
  • Proficient with MS Office
  • Must be flexible to work outside of office hours when necessary
  • Able to work in an industrial and fast-paced environment
  • Strong oral and written communication skills
  • Able to work independently with minimal supervision
  • Preferred Requirements

  • Familiarity with Lean Six Sigma concepts, and certification is a plus
  • Familiarity with TAPA Security Standards or equivalent
  • Bachelor's degree in any discipline
  • Experience with warehouse or distribution center services, particularly last mile
  • Intermediate to Advanced proficiency in MS Excel
  • Knowledge of best security practices in physical security systems, investigation and asset loss mitigation techniques
  • Strong oral and written communication skills
  • Ability to work independently with minimal supervision
  • Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
    Position Requirements
    Less than 1 Year work experience
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