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Beauty Advisor

Job in Singapore - Singapore
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Company: THE BODY SHOP INTERNATIONAL PLC
Full Time position
Listed on 2019-06-15
Job specializations:
  • Retail
    Department Store, Entry Level Retail, General Retail, Retail Sales
  • Customer Service
Job Description & How to Apply Below
Position: Beauty Advisor - Singapore

Singapore

Part - Time

Any level of education

Descripción del puesto:

Purpose of role: To uphold and maintain the values of The Body Shop. To maintain a high standard of customer service and care. To work and cooperate with fellow staff to ensure that teamwork and responsibility towards work are always present. To ensure that all efforts are made to effectively maximise sales. To ensure that all operational and merchandising tasks are completed so as to ensure smooth shop operations. Sales Achievement Be fully aware of all shop promotions and to provide feedback on the effectiveness of these promotions. Promote products in accordance to requirements so as to improve sales. Customer Service Ensure that customer service is the top priority within the shop. Ensure that all selling steps are followed to the fullest so as to maximise customer care. Handle each case of customer product enquiry / concern promptly and positively. Develop and maintain good relations with customers. Operational Excellence Be aware of all merchandising standards so as to maintain proper display of products. Ensure that all merchandising and housekeeping standards are followed and maintained at all times. Ensure that bays are cleaned on a regular basis and that all products are correctly positioned. Ensure that all storage areas and cupboards are maintained properly and all products stored accordingly. Replenish and receive stocks as and when required. Minimise wastage and ensure that company property is kept in good condition. Operate the POS system as and when required maintaining high standards of accuracy, integrity and customer service. Adhere to all operational excellence policies at all times. Product Knowledge Attend and participate actively in training sessions in the classroom and at the shop floor. Demonstrate understanding of the products by educating the customers on the benefits and features. Constantly seek to improve one’s knowledge and skills through training. Initiate self learning on product trends. Values Demonstrate commitment to company values in all shop activities. Actively participate in all organised campaigns. Willing to volunteer and support all community programmes where needed. Experience: At least 3 to 6 months of experience in retail / customer service sector Qualifications: GCE ‘N’ Level Competencies required: Knowledge of personal care / skin care products and its industry dynamics is an advantage Good Customer Service / Selling Skills Good Communication Skills People Oriented and Service Oriented Numerate Literate Passionate and positive individual with high energy level Warm and Friendly Open communication channel Well Groomed
Position Requirements
Less than 1 Year work experience
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