Register Here to Apply for Jobs or Post Jobs. X
This job posting has recently Expired. To Search for similar jobs in your location or state, Search Here.

Swedish Customer Support Officer

Job in Sliema - Malta
Posted by SpotOn Connections
Full Time position
This Job Posting has Expired
Job specializations:
  • Customer Service
    Bank Customer Service, Customer Service Rep, Entry Level Customer Service
  • Language/Multilingual
    Swedish Speaking
Job Description & How to Apply Below
Position:  Swedish Customer Support Officer - Malta
Responsibilities:
· Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services;
· Ensure that client accounts are opened according to the client’s product and service guidelines;
· Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on-boarding and mobile application;
· Maintain a high level of knowledge when it comes to the company’s products and services in order to provide customers with accurate information;
· Identify selling opportunities after analysing the customer’s needs;
· Address cancellation and temporary/ permanent blocking of cards, as per customer requests;
· Process of transactions and outgoing payments accurately within the company’s I.T. systems;
· Adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct;
· Keeping records as required;
· Issuing of new cards and renewal processes.
· Assistance with gathering of data/information for the company (via phone, e-mails and chat);
· Providing support with invoicing, allocating payments and related duties, in line with the Bank’s policies;
· Assistance with administrative tasks in accordance with the company´s policies, procedures and instructions;
· Communication and close cooperation with country co-ordinators and other departments;
· Monitoring the repayment of loans by customers, including by tracing relevant amounts to the company´s accounts and allocating the incoming payments in the records;
· Other related ad hoc duties that may be assigned from time to time.
                                                                                    
Advantages:
· The opportunity to work in a dynamically evolving company;
· Opportunities for growth, realization of own ideas and further training;
· Professional and attentive environment;
· Other benefits, depending on candidates’ skills and experience.

Requirements:
· University degree
·  Fluent in both English and Swedish. Additional languages will be a benefit.
· Previous experience in a similar position is an asset
· Strong communication skills, both verbal and written
· Computer skills
·  Team player and customer oriented
·  Willingness to learn and expand horizons
Position Requirements
High School,   Less than 1 Year work experience
Required Language Skills:
  • Swedish - Very good
  • English - Good
Some Jobs with related specifications:
6 days ago Customer Service Agent Job in Sliema - Malta

Customer Service, Language/Multilingual

Home of prehistoric temples, world class scuba diving, and rock formations that are famous around the world, Malta packs huge excitement...
Skills Needed: Job Requirements
• The ability to speak and write one of the following languages at a native level, along with a fluent level of English:
      - Polish
      - Danish
      - Finnish
      - Swedish
      - Norwegian
• A positive ‘can-do’ attitude and strong communication skills.
• Prior experience in a similar role would be an advantage, but the willingness to learn is the greatest pre-requisite.

What Is On Offer?
• Competitive salary package.
• Positive working environment.
• Opportunity for career progression.

To find out more about this great opportunity and many others, get in touch with the Betting Connections team by hitting apply. We have Customer Support roles for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
View this Job

Customer Service Agent Job

Posted by SpotOn Connections
6 days ago Norwegian Speaking Customer Service Agent Job in Malta

Telecommunications, Customer Service

Malta offers you crystal waters to dive in, beautiful beaches on your doorstep, and 300 days of sunshine a year. Coupled with an affordable...
View this Job

Norwegian Speaking Customer Service Agent Job

Posted by SpotOn Connections
3 weeks ago Evaluator /Mystery Shopper Job in Sliema - Malta

Customer Service, Quality Control

INTERNATIONAL SERVICE CHECK is a mystery shopping company operating worldwide and we are recruiting honest, reliable and detail oriented...
Skills Needed: Requirements:
Over 18 years old
Internet access + Scanner or camera to provide pictures when needed.
Ability to remain anonymous; you can’t reveal that you are an Evaluator
Reliable, as assignments must be completed within 24 hours
Accurate writing and grammar skills.
Detail-oriented, professional and objective
View this Job

Evaluator /Mystery Shopper Job

Posted by International Service Check
over one month ago Client Relations Officer Job in Malta

Customer Service, Telecommunications

Overview of Role - The Customer Relations Officer provides an interface between the Company and our Customers, providing support and...
Skills Needed: Requirements:
• Excellent verbal and written communication skills in English; additional language will be an advantage
• Proficient use of Microsoft Office applications and good keyboard skills
• Must be tactful and professional when dealing with customers
• Ability to apply knowledge and experience to make appropriate and timely decisions under pressure
• Must enjoy customer contact and query resolution
• Attentive to detail and focus on high quality communications
• Well organised, and methodical, with the ability to prioritise and multi task
• Able to work independently and as part of a team
• Able to work shifts as required: 1 week 7am to 17.00pm / 1 week 13,00pm to 23,00pm and 1 weekend a month 10,00am to 20,00pm  (1 week 50hours, 2nd week 30 hours (so its 80h in 2 weeks, 3rd week 40 hours; shifts rotates every 3 weeks; working one weekend in 3
View this Job

Client Relations Officer Job

Posted by SpotON Connections
over one month ago German Game Presenter Job in Malta

Gaming, Customer Service

Our client is the world leader in live casino services and provides an excellent service to the clients around the globe with innovative...
Skills Needed: Qualifications:
• Fluent knowledge and understanding of English and German
• A desire to provide exceptional customer service
• A positive, pro-active approach to work, with a flexible, can-do attitude
• A sense of responsibility and aspire to be the best at what you do
• The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
View this Job

German Game Presenter Job

Posted by SpotON Connections
over one month ago Customer Service Specialists: German, Swedish, Finnish, Danish Speakers Job in Malta

Customer Service, Gaming

Position: Customer Service Specialists (German, Swedish, Finnish or Danish Speakers) - Job Description: - • Answering customers enquiries...
Skills Needed: Qualifications:

• Native Finnish, Swedish, Danish or German speaking, also having fluent English
• Ability to listen and come up with solutions to customers problems
• Ability to work independent and as a part of a team
• Work well under pressure
• Be flexible when it comes to working hours

In this role, we are looking for someone with an energetic and driven personality, with a strong entrepreneurial spirit, who embraces the possibility of truly making a difference within our organisation.
View this Job

Customer Service Specialists: German, Swedish, Finnish, Danish Speakers Job

Posted by SpotON Connections
over one month ago Norwegian Game Presenter Job in Sliema - Malta

Gaming, Customer Service

Position: Swedish or Norwegian Game Presenter - Company description: - Our client is the world leader in live casino services and...
Skills Needed: Qualifications:

• Fluent knowledge and understanding of English and  Norwegian
• A desire to provide exceptional customer service
• A positive, pro-active approach to work, with a flexible, can-do attitude
• A sense of responsibility and aspire to be the best at what you do
• The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
View this Job

Norwegian Game Presenter Job

Posted by SpotON Connections
Search for further Jobs Here:
(Enter less keywords for more results. Suggestions may be selected)
Location
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
LOGIN Area - Jobsite