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Polish Gamer Consultant

Job in Sofia - Bulgaria
Full Time, Contract position
Listed on 2018-11-12
Salary 1600 BGN Monthly
Job specializations:
  • Gaming
    Gaming Manager, Online Gaming
  • Customer Service
    Bilingual Call Center, Customer Service Rep
Job Description & How to Apply Below
Position:  Polish Gamer Support Consultant World of Tanks
Position: Polish Gamer Support Consultant

The gaming industry is not only booming, but it is also changing.

Are you a Gamer?
Do you like to play League of Legends?

Cross Border Talents have the right job for you!

Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is t and gamers don’t have the patience to wait when an issue arises.

Main responsibilities:
Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?!
Position Requirements
High School,   Less than 1 Year work experience
Requirements:

• Native level Polish;
• Good understanding of English;
• Ability to work in a team environment;
• Ability to build trust with the customers;
• Patient and empathetic;
• Technical aptitude by gaming;

Bonus Skills
• Good knowledge of E-Sports;
• Good troubleshooting skills and analytical thinking;
• Good communication skills;
Required Language Skills:
  • Polish - Very good
  • English - Very good
Additional Information / Benefits
• accommodation in a hotel or apartment arranged by our client, for a period of up to 1 month, in the beginning of the employment;
• support in finding an apartment afterwards;
• monthly rental bonus(after the accommodation in a hotel/apartment, arranged by our client),
• reimbursement of flight  ticket,
• all our employees receive also: 1) meal vouchers , 2) additional health coverage; 3)free transportation for yearly and late shifts;
• In our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks.
Questions to answer on applying for this job
  • Are you able to relocate?
Contact Information
Contact Name: Cross Border Talents
Preferred method of contact: Email with CV via Application Box below.
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