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Technical Consultant Danish language

Job in Sofia - Bulgaria
Full Time position
Listed on 2019-05-20
Job specializations:
  • Telecommunications
  • Customer Service
    Bilingual Call Center, Call Center, Customer Service Rep, Entry Level Customer Service
Job Description & How to Apply Below
Position:  Technical Support Consultant Danish language
(Please contact us using the "Apply for this Job Posting" box below)Technical Support Consultant with Danish language

Sofia, Bulgaria

FULL-TIME

If you have the motivation and the desire to learn and develop we encourage you to read all the details below  for the open position.



Description of the Role



Оur team of dedicated professionals provides both Customer and Technical Support for home or home office users via phone,  and chat. Remote sessions are also used.





Responsibilities:



- Resolve the customer's issues with regards to Customer Service or Technical support

- Respond to customer queries in a timely and professional manner

- Project a professional company image through phone, chat and  interaction

- Provide customers with product and service information

- Prioritize tasks and to involve other teams when needed by following the escalation procedures







Requirements:



- Very good level of Danish and good level of English

- Excellent communication and soft skills

- Strong listening/comprehension skills and good follow up skills

- Ability to multi task and to make quick decisions

- Ability to adapt quickly to changing business requirements.



Life:



We offer competitive salary

Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance

Rewards and recognition programs

Trainings following the leading global standards for highest quality of Customer Service and Technical Support

Structured working environment

Career opportunities

Great office location

Team Building activities
Position Requirements
High School
(Please contact us using the "Apply for this Job Posting" box below)
Additional Information / Benefits
(Please contact us using the "Apply for this Job Posting" box below)
Contact Information
Contact Name: Nordic Recruitment & ConsultingMikko Saarinen
Preferred method of contact: Email with CV via Application Box below.
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