Traffic Officer Global Grade 10

Key Outputs

• Manage the scheduling and trafficking of all creative jobs from briefing to final delivery, including print, digital, video, and event-related assets.
• Maintain a centralized project tracker and assign tasks to designers, copywriters, editors, and external vendors.
• Prioritize workload based on business objectives, urgent requirements, and team capacity.
• Ensure all stakeholders are aligned on timelines, expectations, and deliverables at every stage of a project.
• Coordinate with internal teams (marketing, digital, brand, events, etc.) to gather briefs and clarify requirements.
• Monitor deadlines, flag bottlenecks, and drive timely delivery of all marketing and creative outputs.
• Facilitate daily or weekly status meetings and update stakeholders on project progress.
• Liaise with printers, photographers, agencies, and other external vendors to track jobs and delivery timelines.
• Ensure that all creative output adheres to brand standards and review protocols before being released.
• Centralised Project Tracker: A live, up to date "master list" (using tools like , Trello, or Excel) showing exactly what every team member is working on and when it's due.
• Production Schedules:
  Detailed timelines for every project that show key dates—from the first creative brief to the final print or digital go-live.
• Daily/Weekly Status Reports:
  Clear updates for managers and stakeholders that highlight what has been finished and what is coming up next.
• Completed Creative Briefs:
  Ensuring every job has a clear "to-do" list with all the right info before a designer even starts work.
• Capacity & Workload Plans:
  Weekly views of the team's "bandwidth," showing who is too busy and who has space to take on more work.
• Vendor Delivery Logs: A record of all jobs currently with external printers, agencies, or photographers, including their expected delivery dates and costs.
• Bottleneck Alerts:
  Early-warning reports that flag if a project is stuck (e.g., waiting for an approval) so it doesn't delay the final launch.
• The Final Sign-off Record: A "quality check" log confirming that every asset has been approved by the brand and legal teams before it is released

Qualification, Experience and Competencies

• Diploma or degree in Marketing, Project Management, Communication, or a related field.
Advantageous:
Post graduate degree in marketing, communications or psychology

• Two to Four years' experience in traffic coordination, project management, or agency operations role.

• Proficiency in project management tools (e.g., Trello, Asana, , Microsoft Project, or similar).

• Excellent verbal and written communication skills.

• Excellent Microsoft Office suite skills (word, excel, PPTX)

• Ability to work under pressure and manage tight deadlines

• Familiarity with creative processes, print production, and digital content workflows

• Strong organizational and multitasking abilities.

• Strong coordination and planning skills

• Deadline-driven and detail-oriented

• Excellent interpersonal communication

• Problem-solving and adaptability

• Collaborative mindset and team facilitation

• Conflict resolution and expectation management

• Strong attention to detail

• Concern for communicating clearly

• Commitment to behaving correctly and ethically

• Customer Centricity and Focus

• Focus on convincing and persuading

• Openness to accept feedback

• Strategic thinker able to identify long-term opportunities and trends