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Deskside​/ Desktop Engineer

Job in South Korea
Posted by Ennovatez Pte Ltd
Full Time position
Listed on 2019-10-29
Job specializations:
  • IT/Tech
    Computer Hardware, IT Consulting, Tech, Systems Administrator
Job Description & How to Apply Below
• Perform hardware and software support of all end-user laptops and desktops systems, including, but not limited to: software programs, hardware devices, operating systems, audio/video technology, mobile devices, and multi-functional devices.
• Assist clients in the configuration of mobile and tablet devices such as iOS (iPad/iPhone), and other mobile operating systems.
• Document problem resolution and close incidents in ticket tracking system, escalate to the appropriate team when needed, and distribute new knowledge with team members and users when appropriate.
• Responsible for installation and configuration of computer hardware, systems, and applications for new and existing users.
• Diagnoses and resolves recurring hardware and software faults as needed. Employs existing tools and resources to resolve issues and provide reports.
Position Requirements
Tech School,   1 to 2 Years work experience
• 3+ years of experience in Desktop Services Support in an Enterprise Environment.
• Audio acuity adequate to accurately receive information by telephone.
• Hands on experience supporting Windows 10, and Windows 7 and Microsoft Office Suite of Applications.
• Hands on experience supporting Mobile Platforms (iPhones, IPADs, etc)
• Hands on experience supporting IP Telephony
• Solid understanding of PC hardware, software installation and configuration.
• Must have a good balance of technical aptitude and customer service skills.
Required Language Skills:
  • Korean - Very good
Contact Information
Contact Name: Ennovatez Pte Ltd
Preferred method of contact: Email with CV via Application Box below.
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South Korea-only applications: This Company / Employer has indicated that only qualified candidates currently living in South Korea (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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