Dispatcher, Customer Service/HelpDesk
Listed on 2026-06-06
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Clerical
Description
SCHEDULE:
Tuesday–Saturday or Sunday–Thursday | Full-Time | Includes one weekend day
Fast-paced, detail-oriented, and you don’t lose track of the moving parts.
Pay is DOE :
Range is between $23-$25.
Goettl has been doing this since 1939 — and at this pace, a good dispatcher isn’t a nice-to-have, they’re essential. We’re looking for someone who can keep a busy team of technicians moving, stay calm when the schedule shifts, and communicate clearly with customers and crew without missing a beat. If you’ve worked in home services or field dispatch before, even better.
If you know Service Titan, you’re already a step ahead.
Why Goettl:
- Competitive pay — commensurate with experience
- Be the operational backbone of a team that runs hard every day
- Work with Service Titan — the industry’s leading field service platform
- Ongoing training and real support from experienced leadership
- A company that’s been doing this since 1939 and still growing
What You’ll Do:
- Dispatch and deploy technicians to keep the schedule moving efficiently
- Monitor jobs in Service Titan, communicate ETAs, and reschedule when needed
- Verify calls 24 hours in advance and confirm bookings before dispatch
- Partner with service, sales, and operations to keep conversions on track
- Communicate clearly with the contact center and customers under pressure
- Follow up on all jobs and keep notes and records accurate in Service Titan
What We Need:
- Minimum 1 year of dispatching or scheduling experience (2+ years preferred)
- Strong organizational skills — you manage multiple moving pieces without dropping any
- Comfortable and confident communicating under pressure
- Computer literate — email, MS Office, and scheduling tools
- Previous home services industry experience a plus
- Able to pass background check and drug screen upon offer
This role includes a weekend day — if that works for your life, and you’re ready to be the person who keeps everything on track, we want to hear from you.
Apply now. We move fast for the right people.
PreferredHigh School or better.
Equal Opportunity Employer
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