Medical Front Desk – Salmon Creek

Front Desk Representative

Vancouver Clinic is looking for a Front Desk Representative to join our team at Salmon Creek 1! To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients.

Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co‑pays, obtaining and completing insurance information, answering phone calls, and scheduling appointments.

We want you on our team if you can multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast‑paced environment.

Must have excellent attendance; consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high‑quality, compassionate care. We require employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for patients and support our coworkers.

Salmon Creek 1

Monday – Friday 7:30 am to 4:30 pm

Hiring range starts at $18.00 per hour and goes up based on an evaluation of experience.

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front‑office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer‑service behaviors.
• Strong computer keyboarding skills required.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

$17.31 - $24.24 per hour

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit‑eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long‑term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).

We also offer a 401(k) retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time‑off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your recruiter for full information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Vancouver Clinic is an alcohol and drug‑free workplace. Offers are contingent on successful completion of background screen and immunization requirements.