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Educator - Pacific Northwest Market ThMar

Job in Spokane, Spokane County, Washington, 99201, USA
Listing for: The Cigna Group
Seasonal/Temporary, Contract, Per diem position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 27 - 31 USD Hourly USD 27.00 31.00 HOUR
Job Description & How to Apply Below
Position: Benefit Educator - Pacific Northwest Market:  (AS NEEDED) - TH9125MAR7735

This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

Role Overview :
Benefit Educator (AS NEEDED)
  • Schedule: This is an "as‑needed," variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last‑minute requests).
  • Location(s): Pacific Northwest Market – Cities include Seattle, WA & Portland, OR. Must be available during peak season (August-December); anticipated minimum of 15 hours/week during peak season. Ability to travel to local/remote trainings and meetings as assigned – 75-100%. This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory.

Summary: The role of the Benefit Educator is essential to our business's success. As the representative of The Cigna Group, your primary responsibility is to conduct exceptional Open Enrollment and customer events that set The Cigna Group apart from our competitors. In this customer-facing position, you will educate customers about The Cigna Group’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs.

Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism.

Key Responsibilities
  • Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective Cigna customers.
  • Represent Cigna at customer events, ensuring a professional and positive image while effectively communicating Cigna’s products, programs, and solutions.
  • Maintain current knowledge in all Cigna products, programs, solutions, and initiatives.
  • Follow established guidelines and procedures of customer events as assigned.
  • Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners.
  • Coordinate, track, and update event meetings, including attendance, and top insights via data entry system () by assigned deadlines.
Qualifications
  • Current and active Health & Life License, REQUIRED.
  • Must be available during peak season (August-December).
  • Ability to travel to local/remote trainings/meetings as assigned – 75-100%.
  • Bilingual/ Multi-Lingual (Spanish, Japanese) – strongly preferred.
  • Have experience explaining and presenting employer-sponsored benefits and health insurance.
  • Excellent communication and presentation skills.
  • Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (), and virtual learning platforms (Webex, MS Teams, & Allego).
  • Ability to utilize and maintain a personal, company approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systems.
Education and Certifications
  • High School Graduate or GED. Required.
  • Current and active Health & Life License.
Hourly Pay Rate Range (dependent on location, experience, expectation)

$27.00/hour-$31.00/hour.

Benefits
  • Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

We are unable to provide visa sponsorship or STEM OPT training.

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