Dispatcher, Transportation

Job title:

Dispatcher

Pay: $22.10 - $26.35

Schedule:

Monday - Friday, 6am - 3pm

Location:

Spokane, Washington

• Ability to speak, write, and read English required
• OSHA Certified Forklift License
• 1 year dispatching experience
• Must be able to operate a personal computer, smartphone, scanner, and any other equipment necessary for the job
• Must be able to type 30+ WPM
• Proficiency in Microsoft Word, Excel, and Outlook
• Knowledge of dispatching and fleet management principles, practices, and protocols
• Knowledge of dimension lumber and panel products and other building materials
• Knowledge of home and commercial construction principles, practices, and protocols
• Ability to read and interpret maps

• Efficiently schedule delivery orders and credit returns
• Comes to work professionally groomed and attired
• Maintains yard cleanliness and holds team accountable for such behavior
• Introduces himself/herself to customers and/or vendors when the opportunity arises
• Ensures that credit returns are picked up in a timely manner
• Schedules backorders to ensure they are handled as a top priority
• Conducts regular ride‑a‑longs with drivers and job shadowing in the yard
• Acknowledges team member’s great work
• Proactively seeks to improve damage and cull figures
• Hold team accountable for assets for proper usage, loss, and cleanliness
• Seeks out tasks or training opportunities that may help in career advancement
• Reviews productivity reports and identifies opportunities for improvement
• Completes required Blue‑Volt training in a timely manner
• Remains current on changing Federal and State laws regarding interstate commerce and the operation of commercial motor vehicles
• Efficiently schedules delivery orders and returns in DDMS
• Understands weight, height, and length limits for DOT compliance
• Uses resources to seek information, partners with others in the company to solve problems
• Opens and closes the yard as needed
• Assists drivers with job‑site and road challenges
• Schedules loads to maximize OTIF
• Assists with yearly inventory
• Effectively manages Outlook and a personal notebook
• Holds people accountable for maintaining the schedule
• Communicates when over length and overweight permits are needed
• Ensures all paperwork, licensing, permits, insurance certificate, and truck books are orderly and kept up to date
• Works to improve truck turnaround time in the yard, and can point to improvements the team has made
• Effectively knows how to manage truck journey value
• Understands how to efficiently use order blocks, hangers, and other supplies
• Facilitates group discussions with key members for best practices
• Seeks out product transactions and order history
• Uses interyard transfer system
• Prepares and submits monthly fuel and mileage reports
• Is involved in management team’s efforts to reduce turnover
• Assists Fleet Manager in maintaining a safe, efficient, and well‑kept fleet
• Assists Driver Trainer in maintaining a safe, efficient, well‑trained staff of drivers
• Completes falcon order entry as needed
• Wears high‑visibility/proper uniform
• Reviews daily equipment inspections weekly (Trucks, brakes, cranes, trailers)
• Maintains a comfortable and safe working environment for all employees
• Proactively brings safety issues to the attention of the proper department
• Follows all company safety protocols
• Arrives on time and prepared to work
• Seeks and prioritizes cross‑training
• Shows flexibility to work for extended hours as needed
• Assists other team members with their work when appropriate
• Helps set goals and meets company deadlines for the team
• Contributes ideas to make things better, and accepts ideas from any source
• Encourages and ensures the team is always ready to help cover other yards

• Ability to sit and/or stand for extended periods of time
• Ability to work indoors in a normal office environment for an entire day
• Must be able to grasp, talk, hear, and operate a computer and keyboard
• Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet
• Must be able to work outdoors in all weather conditions
• Both local and overnight travel may be required

• Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
• Employee paid sick days
• 7 holidays
• Standard medical plan with a very low $1,000 deductible
• Dental, Vision, EAP (Employee Assistance Program)
• Massage, Chiropractic and Acupuncture coverage
• FSA (Flexible Spending Account) and child‑care pre‑tax spending programs
• Footwear subsidy through boot vendor after 90 days of employment
• Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
• In addition to the 401(k) match, there is a 3% profit share contribution to the 401(k), with board approval
• Tuition reimbursement (up to $2,500/year)
• Annual profit sharing (every full‑time employee who worked the full year earned a minimum of $525 for the 2024 year)
• $1,000 referral bonus