Contracts Manager - Commercial

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

We’re looking for people who:

Act with urgency, accountability, and purpose

Deliver high quality work with consistency and pride

Collaborate effectively and elevate those around them Focus on outcomes that drive impact and growth

Job Description:

Pitney Bowes is seeking a full-time Contracts Manager to join our Legal Department supporting the Send Tech (Sending Technologies Solutions) business. This position is based in our Shelton, CT office and reports directly to the Send Tech Contracts Director.

You are:

A meticulous and business-minded contracts professional who can balance legal risk with commercial objectives. You bring strong drafting and negotiation skills, an ability to interpret complex contractual terms, and a practical understanding of how agreements affect business operations. You communicate with confidence, collaborate effectively across functions, and thrive in a fast-paced, high-volume environment. You exercise sound judgment in identifying and escalating risk while maintaining a solutions-oriented approach that supports business goals.

You will:

Draft, review, and negotiate a wide range of commercial and government agreements, including:

Software, hardware, and service agreements

SaaS, subscription, license, purchase, rental, and lease contracts

Master, supply, partner, and reseller agreements

Business associate and data processing agreements

Ensure all contracts comply with company policies, applicable laws, and regulations.

Collaborate closely with internal counsel to align contract language with legal strategy, risk tolerances, and regulatory requirements.

Partner with business stakeholders in sales, product management, finance, operations, and leadership to incorporate commercial terms and ensure alignment with company objectives.

Identify, assess, and communicate contract risks and opportunities, providing clear and actionable recommendations to management.

Exercise independent judgment within established guidelines and escalate complex or high-risk matters to the Send Tech Contracts Director or Legal Counsel as appropriate.

Engage directly with external clients and partners to negotiate terms, resolve issues, and drive contract closure with professionalism and tact.

Maintain organized and accurate contract files, correspondence, and database entries in internal systems.

Support process improvements by maintaining templates, playbooks, and workflow documentation to enhance consistency and efficiency.

Ensure appropriate handling of sensitive information and maintain the highest standards of confidentiality, data integrity, and ethical conduct.

Apply an understanding of data privacy, security, and compliance principles (e.g., GDPR, CCPA) when negotiating SaaS and data processing agreements.

Occasionally support after-hours or time-sensitive negotiations to meet client and business needs.

Your background:5–7 years of experience in a contracts management or administration role within a corporate legal department or similar environment.

Proven experience drafting and negotiating complex, client-facing commercial and software/SaaS agreements.

Strong analytical, organizational, and communication skills with a meticulous eye for detail.

Demonstrated ability to independently manage multiple priorities in a fast-paced, deadline-driven environment.

Skilled at articulating legal and commercial risks to senior stakeholders and recommending practical solutions.

Confident yet diplomatic when negotiating terms and defending key positions under pressure.

Education:

Bachelor’s degree required.

Preferred qualifications:

Familiarity with government contracting, including interpreting RFPs and the Federal Acquisition Regulations (FAR).

Experience with digital shipping or SaaS business models within technology or logistics industries.

Exposure to contract lifecycle management (CLM) systems or e-signature tools (e.g., Salesforce, SharePoint, Docu Sign).Knowledge of data privacy and information…