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Community Relations Director

Job in Springfield - Sangamon County - IL Illinois - USA
Full Time position
Listed on 2019-08-18
Job specializations:
  • Management
    Program Manager
  • Sales
Job Description & How to Apply Below
Job Description

Ask us about our student loan repayment program!

You’ve already chosen a career that makes a difference in people’s lives, now choose a company that wants to make a difference in yours.

  • Bickford will provide you a balanced work environment where you are treated fairly and set up to succeed
  • Through Bickford’s family culture you will feel connected and challenged to grow within a supportive team environment
  • We will help you find more meaning, purpose and happiness in your life by engaging in the valuable work of Bickford
  • Competitive Salary Plus Commission!

Your day-to-day:

  • Conduct value-added marketing activities to consistently achieve weekly marketing goals and 100% occupancy
  • Conduct exceptional, highly personalized tours
  • Conduct unique, highly personalized follow up with each lead
  • Appropriately identify and build relationships with community professionals to maximize referred leads
  • Ensure our Bickford Family Members are appropriately trained to engage in phone and tour hospitality
  • Ensure the Branch is appropriately staged to maximize the customer’s experience
  • Maintain a lead/referral database and track the marketing activities conducted
  • Incorporate opportunities to create small, but memorable, experiences for residents


  • Sales experience preferred
  • Associates degree; or two years related experience; or equivalent combination of education and experience
  • CPR and First Aid certification. If uncertified, may obtain certification upon hire
  • Valid driver’s license and acceptable driving record

“I SAW DAD SMILE AGAIN. Dad was an announcer for the local hockey team for 35 years. As his dementia progressed I had an increasingly difficult time engaging with him. The Community Relations Director from Bickford visited Dad and brought with her a basket full of memorabilia from the local hockey team. As she pulled out each piece I saw my dad light up again. I even heard stories about his career that I’ve never heard before. I was so touched.”

As one of our Bickford Family Members, you have the opportunity to create experiences like this.

Being a Bickford Family Member, our employees are family to us, means having the opportunity to be something more than an employee. Great possibilities lie ahead – to grow as a person and in your career. To live the Bickford Core Purpose of Enriching Happiness and to be a leader. It’s the opportunity to become your personal best. To be connected to a family that achieves more together. And to be recognized for all of it. It’s all here for you.

We invite you to apply to join the Bickford family today!

Company Description

Independent & Assisted Living Community

Position Requirements
Less than 1 Year work experience
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