Customer Service Representative

Position: Customer Service Representative (2040)
# Customer Service Representative (2040)59 - 4401 W. Wabash Ave.

- Springfield, IL 62707## Overview Salary Range $16.00 - $16.50 Hourly Position Type Part Time Education Level None Travel  Percentage None Category Customer  Service## Description Join the Q Crew at Qik n’ EZ—where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you’ll play a vital role in creating positive experiences for customers, maintaining store efficiency, and ensuring top-tier service.

Perks & Benefits* $0.10 off per gallon of gas.
* 10% employee discount on in-store purchases.
* Competitive hourly pay with performance-based incentives.
* Growth opportunities – advance to leadership roles!
* Fun, energetic workplace culture as part of the team.
* Flexible scheduling options.
* Weekly pay with direct deposit.
* Vision & dental insurance options
* Accrued Paid Time Off (PTO)
* Comprehensive training with a wage increase once completed.

What You’ll Do
* Deliver outstanding customer service with a friendly and professional attitude.
* Operate cash registers, assist with transactions, and process payments efficiently.
* Stock shelves and maintain store cleanliness to ensure a great shopping experience.
* Support daily store operations by handling inventory and assisting with merchandising.
* Respond to customer inquiries and resolve issues promptly and courteously.

What We’re Looking For
* Previous customer service or retail experience preferred but not required.
* Ability to work in a fast-paced environment and multitask effectively.
* Strong communication and problem-solving skills to assist customers.
* Team-oriented mindset and positive attitude.
* Flexible availability, including evenings, weekends, and holidays.

We’re hiring friendly, dependable people who take pride in their work — come grow with us!

This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. Additional tasks may be assigned as needed.## Qualifications Qualifications &

Physical Requirements:

* 21 years of age or older.
* Reliable and consistent transportation.
* Ability to lift up to 50 lbs., including 25 lbs. overhead.
* Ability to bend, reach, and stand for long periods.
* Ability to pass a background check and drug test.
* Comfortable and safe using ladders or step stools.
* Able to work in all weather conditions.
* Availability to work weekends and holidays as needed.
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