SAP Program Manager

*** ONLY APPLY IF SEASONED IN SAP PROGRAM MANAGEMENT SPECIFICALLY, WITH STRONG EXPERIENCE LEADING LARGE SCALE SAP S/4

HANA IMPLEMENTATION PROJECTS FOR RETAIL AND FASHION CLIENTS***

The Program Manager is responsible for the successful delivery of several complex projects (typically with several internal project teams), in terms of their scope, deliverables, timelines, budgets, customer satisfaction and employee satisfaction. Where required, the Program Manager works with the Client Project Manager/Program Manager for planning activities, obtaining necessary infrastructure support and decisions that are required for the project to progress.

• Develop overall project road map in order to guide project planning at each level, ensuring that the plan is aligned with the strategic goals of the expected benefits.
• Responsible for the overall management of assigned projects ensuring delivery within scope, time and budget, high quality and customer satisfaction. Is required to closely monitor critical milestones and deliverables and ensure that the terms of the SOW are met.

• Provide overall direction and mission to the project team.
• Set up the project governance in collaboration with the customer project team and Rizing Management following Rizing Methodology. Includes meeting cadence, issues management, change request management and risk management.
• The Program Manager is responsible for creating the strategies that inform the project charter in accordance with the project implementation methodology. He/She will create the Project Charter in cooperation with the Rizing Project Manager.
• Prepare for and conduct monthly/periodic Steering Committee meetings and publish meeting minutes.
• Oversee weekly PMO meetings. May prepare for and conduct the PMO meetings. If Rizing Project Managers are assigned to the project will provide oversight. Output of the meetings are the issues and hot topics, milestone status report, and status of the specific execution, planning, and preparation activities underway.
• Lead, guide and motivate project team to drive results and provide appropriate support for the team when needed (Involving Project Managers/Consulting Managers and Professional Services VP, if required).
• Work closely with consulting resources/ development resources for smooth functioning of project activities.
• Plan and develop project team structure and make clear the roles and responsibilities of the internal and customer project teams in order to ensure outputs & results from both customer and consultant teams.
• Resolve internal / customer issues without affecting the project timelines, delivery plans etc.
• Report exception/problems and concerns to the Program Manager / Consulting Manager, Professional Services VP and Client Management.
• Prepare weekly progress reports and circulate as to Rizing and customer management teams.
• Identify and mentor a suitable person within the project team who can act as a backup/temporary Program Manager, if required.
• May do detailed planning and lead the execution of project activities.
• Ensure that Rizing Project Implementation Methodology is being followed.
• Contribute to the enhancement of the Rizing Project Implementation Methodology.
• Communicate and stay in touch with the Senior Management of the Customer organization with regard to the progress of the project and gain acceptance and support for the implementation of the project according to the terms of the SOW.
• Identify and analyze all program risks and prepare contingencies if required. He/she is required to proactively communicate risks to all concerned stakeholders and identify and ensure resolution of all Program level issues.
• Interact with Rizing Country Organizations when support is required in terms of Consulting skills, technical support or SAP issues or any business issue that is beyond the scope of the implementation.
• As and where required the Program Manager would need to get involved in conflict resolution and operate as a team builder, motivator and coach.
• Work with the Customer management team for planning activities, obtaining necessary infrastructure support and…