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High Net Worth Personal Lines Client Manager- Leadership Track

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Martin Grant Associates, Inc.
Full Time position
Listed on 2026-02-14
Job specializations:
  • Sales
    Client Relationship Manager, Insurance Sales
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

This opportunity is designed for a Personal Lines professional who wants depth, autonomy, and meaningful client relationships—not a call-center service model. You’ll work within a Private Client Group supporting sophisticated personal insurance programs, where critical thinking, proactive guidance, and long-term relationship management truly matter.
For the right individual, this role also offers a clear path to leadership, with the opportunity to mentor others, influence best practices, and grow into a management role.

Must have experience working in New England-area states
.

This role offers the chance to manage your own book of high-value clients, collaborate with a supportive internal team, and focus on advisory-level service rather than constant transaction churn.

The Job:
  • Analyze complex personal risks and exposures to design thoughtful, customized insurance solutions
  • Manage and retain a dedicated Private Client Group book—no round-robin client assignments
  • Quote new and renewal business across all personal lines coverages
  • Identify and execute cross-sell and account-rounding opportunities
  • Handle service activities, including new business, renewals, endorsements, cancellations, and rewrites
  • Prepare proposals and summaries of insurance for client review
  • Proactively follow up with clients, prospects, and carriers to resolve coverage or service issues
  • Meet with clients virtually and in person, when appropriate
  • Provide service support for additional private clients as needed
  • Stay current on private client carriers, products, and market trends
  • Deliver polished presentations and communicate confidently with discerning clients
  • Navigate challenging situations with professionalism and discretion
  • Follow established workflows and procedures using Applied EPIC, Microsoft Office Suite, Docu Sign, and related tools
  • Maintain strong attention to detail in a fast-paced, relationship-driven environment
The Environment:
  • Private Client Focus:
    Work with an intellectually engaging book of business, including complex risks and specialty coverages
  • Built-In Support:
    Processing and claims assistance allow you to focus on client strategy and service
  • Autonomy:
    Hands-off leadership style built on trust, accountability, and communication
  • Growth-Oriented:
    Ongoing education, mentorship, and long-term career development
  • Team Culture:
    Collaborative, approachable, and people-first, with regular team events and celebrations
  • Stability:
    Backed by an organization with decades of experience and a strong reputation for service excellence

If interested, apply, and MGA would be happy to schedule a brief conversation to learn more about your background and share additional details about the opportunity.

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