Inside Sales Representative

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.

Inside Sales Representative

• Managing the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value‑added solution selling.
• Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on‑time delivery of orders, providing engineering support, and troubleshooting other customer problems.
• Functioning as key liaison between suppliers and customers to build and establish long‑term business partnerships for Arrow.
• Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.
• Sell and drive solutions selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.
• Responsible for ongoing sales support activities for the Order to Invoice process. Owns the customer interface for backend quality processes: corrective actions, field quality reports. Owns and maintains perfect order index (POI) and inventory integrity to minimize write‑offs/bill‑backs.
• Owns the customer interface for important credit and financial information as well as coordination of all available resources and support functions.
• As owner of the overall customer quote‑to‑order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, suppliers, value add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and quote markup (owns strategy and application) and notify customer of all/any price increases.
• This position is a 60/40 split, the pay listed below is only the base pay and does not include the commission incentive.

• 1-3 years’ experience in electronics distribution; experience in passive electronics component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, connectors, magnetics, capacitors/resistors).
• Systems savvy, ability to adapt quickly. Proficiency in MS Office Suite, advanced Excel skills (VLOOKUP, macros, etc.) a plus.
• Ability to build influential relationships.
• The ability to work collaboratively with internal and external resources to generate results.
• Strong communication, negotiating and organization skills.
• Strong customer service and sales skills.

• Medical, dental, vision insurance
• 401k with matching contributions
• Short‑term and long‑term disability insurance
• Health savings account (HSA)/health reimbursement account (HRA) options
• Paid time off (including sick, holiday, vacation, etc.)
• Tuition reimbursement
• Growth opportunities
• And more!

Annual hiring range: $23.40 - $28.60 (hourly rate).

Actual compensation may vary based on geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

US‑MA‑Peabody, Massachusetts (Technology Dr)

Full time

Sales

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status (Arrow EEO/AAP policy).