Patient Administrator

Kings Park Hospital – Patient Administrator – 30 Hours Permanent

Salary: Up to £26,167.00 FTE per year (depending on level of experience, training and qualification).

We have an opportunity for a Patient Administrator to join our Administration department at Kings Park Hospital in Stirling. This part‑time role is 30 hours a week and requires a flexible shift pattern.

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via e‑mail.
• Maintain knowledge of the Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
• Comply with all relevant mandatory training.

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

• 25 days holiday per year + bank holidays, increasing to 30 days with service.
• Private pension scheme.
• Private healthcare scheme covering pre‑existing medical conditions.
• Friends & family hospital discounts.
• Family‑friendly policies, including enhanced maternity, paternity & adoption pay.
• Non‑contributory life insurance.