Temporary Customer Service​/Client Care Specialist

Temporary Customer Service / Client Care Specialist

Location: Airdrie (relocating to Falkirk - date TBC)
Pay Rate: 13.70 - 16.00 per hour (equivalent to 25,000 - 30,000 per annum)
Job Type: Temporary (3 months initially, with potential to become permanent)
Start Date: Immediate
Working Hours: Monday to Friday, 9:00am - 5:00pm

We are currently recruiting for a proactive and customer-focused Customer Service / Client Care Specialist to join a growing business on a temporary basis. This is an excellent opportunity for someone who enjoys building relationships, driving sales, and delivering outstanding customer experiences.

Please note:

the role is currently based in Airdrie; however, the business will be relocating to Falkirk in the coming months. Applicants must be able to accommodate this future change in location.

• Regularly contact existing clients to promote new and seasonal products, encouraging increased spend and strengthening relationships
• Manage and maintain customer pricing, ensuring accuracy and commercial viability
• Conduct outbound calls to cold prospects and lapsed customers to generate new business opportunities
• Analyse customer purchasing trends to identify sales gaps and opportunities
• Keep customer records up to date, ensuring all information is accurate and compliant

• Previous experience in a customer service, account management, or sales-focused role
• Strong communication skills with confidence in making outbound calls
• Ability to build and maintain strong customer relationships
• Commercial awareness and attention to detail
• Comfortable analysing data and identifying opportunities for growth

If you're immediately available and looking for a dynamic role where you can make a real impact, we'd love to hear from you.

• Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
• Access to discount vouchers with many high street brands
• Eye care vouchers and money towards glasses should you require them for VDU purposes
• We can search for permanent work whilst you're in assignments and offer expert interview support and advice
• Weekly pay
• Pension scheme option (with employer contributions)
• 28 days paid annual leave (Based on a weekly accrual)
• Statutory Sick Pay in the unfortunate event you find yourself under the weather
• Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues
• Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism

Office Angels is an equal-opportunities employer.