Job Description & How to Apply Below
Location: St. John's
Advance your career as a Desktop Administrator with Medavie Health NL, located in St. John's. Support critical IT functions in a healthcare setting and resolve user technical issues.
This position offers a permanent opportunity within the IT Service Management team. You will manage user requests effectively, troubleshoot equipment problems, and ensure high-quality service delivery. We need someone who can efficiently handle pressure and is dedicated to ongoing professional development.
Key Responsibilities:
• Provide timely IT support for user applications
• Diagnose and fix hardware/software issues
• Follow established help desk protocols and meet SLAs
• Collaborate with Tier III support for urgent problems
• Create PC builds for rollout and repairs
Requirements:
• Graduate in IT or minimum 2 years of experience
• Proficient in remote desktop tools and MS Office
• Experience with ITSM tools is a plus
• Strong organizational skills and independent work ethic
• Must meet Reliability Status Clearance requirements
Your contribution will support Medavie Health NL's commitment to enhancing community health services.
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