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Hybrid IT Service Desk Analyst – Front‑Line Support

Job in Cheadle, Stoke, Staffordshire, EX39, England, UK
Listing for: Pets at Home
Full Time position
Listed on 2026-06-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Cheadle

Pets at Home is seeking a Service Desk Analyst to be the first point of contact for IT queries. The role involves supporting colleagues with IT issues via telephone, email, or self-service, and aims to provide a professional experience while resolving queries efficiently.

Located in Handforth, Cheshire, this position allows for hybrid working after training completion. Applicants should have strong customer service skills, organizational abilities, and an eagerness to learn in a dynamic IT environment.

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