Entry Level Customer Service Representative

Launch your career with TELUS Digital as an Entry Level Customer Service Representative in Surrey. Focus on communication, assist customers, and ensure positive interactions.

This full-time role requires strong communication skills and attention to detail. You will respond to customer inquiries through phone, email, or chat and help guide users through services and processes. Accuracy in maintaining customer records and follow-ups is essential to delivering excellent service.

Key Responsibilities:

• Assist customers with inquiries via phone, email, or chat

• Provide clear and helpful information about services

• Handle basic concerns; escalate complex issues as needed

• Maintain accurate records of customer interactions

• Follow up to ensure resolution of customer questions

Requirements:

• Strong communication and listening skills

• Friendly and professional approach to customer service

• Comfortable with basic computer systems

• Detail-oriented and organized

• Ability to remain calm in various situations

Bring your people skills and enthusiasm to TELUS Digital's customer service team in Surrey.
#J-18808-Ljbffr