Part Time - Customer Experience Associate; Precious Metals Analyst

Part Time - Customer Experience Associate (Precious Metals Analyst)

We’re looking for a part‑time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Surrey location (10362 King George Hwy. #120, Surrey, BC, V3T 2W5). This is a hands‑on, customer‑facing role where no two days are the same.

You’ll be the face of our business—guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry—we provide full training to give you the knowledge and confidence to succeed.

• Deliver outstanding in‑person and phone‑based customer service
• Evaluate jewelry and precious metals using our tools and training
• Educate customers and provide transparent, accurate information
• Maintain a clean, professional, and organized store environment
• Support day‑to‑day operations and contribute to team success

• A passion for customer service and helping people
• Strong communication and interpersonal skills
• A sharp eye for detail and solid problem‑solving abilities
• Comfort with basic math and computer systems
• A motivated, eager‑to‑learn mindset with a desire to grow

• $23 - $25/hour + performance‑based customer service bonuses
• Paid, hands‑on training in a unique and growing industry
• Clear opportunities for advancement across Canada Gold locations
• A supportive, team‑oriented environment where your growth matters

• Part Time, 8‑hour shifts
• Must be able to work Sundays (10‑6) and Mondays (9:30‑6)
• 16‑24 Hours Weekly
• Day shifts including weekdays and weekends

• Minimum 1 year of customer service experience required

This is more than a retail job—it’s an opportunity to build expertise in a specialized, high‑value industry while developing real customer advisory skills. If you’re looking for a role where you can grow, learn, and make an impact every day, we’d love to meet you.

• Full In‑Store Training Program
• Opportunities for Growth and Advancement at our offices throughout Canada