Part Time - Customer Experience Associate; Precious Metals Analyst

Part Time - Customer Experience Associate (Precious Metals Analyst)
We’re looking for a  part‑time Customer Experience Associate (Precious Metals Analyst)  to join our growing team at our Surrey location (10362 King George Hwy. #120, Surrey, BC, V3T 2W5). This is a hands‑on, customer‑facing role where no two days are the same.

You’ll be the face of our business—guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry—we provide full training to give you the knowledge and confidence to succeed.

What You’ll Do

Deliver outstanding in‑person and phone‑based customer service

Evaluate jewelry and precious metals using our tools and training

Educate customers and provide transparent, accurate information

Maintain a clean, professional, and organized store environment

Support day‑to‑day operations and contribute to team success

What You Bring

A passion for customer service and helping people

Strong communication and interpersonal skills

A sharp eye for detail and solid problem‑solving abilities

Comfort with basic math and computer systems

A motivated, eager‑to‑learn mindset with a desire to grow

What We Offer

$23 - $25/hour + performance‑based customer service bonuses

Paid, hands‑on training in a unique and growing industry

Clear opportunities for advancement across Canada Gold locations

A supportive, team‑oriented environment where your growth matters

Schedule

Part Time, 8‑hour shifts

Must be able to work Sundays (10‑6) and Mondays (9:30‑6)

16‑24 Hours Weekly

Day shifts including weekdays and weekends

Experience

Minimum 1 year of customer service experience required

Why Join Canada Gold?
This is more than a retail job—it’s an opportunity to build expertise in a specialized, high‑value industry while developing real customer advisory skills. If you’re looking for a role where you can grow, learn, and make an impact every day, we’d love to meet you.

Full In‑Store Training Program

Opportunities for Growth and Advancement at our offices throughout Canada

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