Customer Order Support Coordinator

Join as a Customer Order Support Coordinator, focusing on exceptional service and effective order management. Be instrumental in guiding customers with product inquiries and ensuring timely updates.
This on-site role emphasizes a customer-first mindset and involves close collaboration with clients and internal teams. You will accurately process orders and respond to inquiries, showcasing your strong communication and detail-oriented skills. Flexibility and dedication are key to thriving in this customer support position.

Key Responsibilities:

• Process and validate sales orders accurately

• Respond to customer inquiries via phone and email

• Coordinate order tracking for timely deliveries

• Resolve customer complaints with care and responsiveness

• Provide product recommendations based on inquiries
Requirements:

• Minimum 2–3 years of customer service experience

• Proficiency with Microsoft Office; ERP preferred

• Strong organizational and problem-solving skills

• Excellent communication abilities, both written and verbal

• High school diploma or equivalent required
Leverage your customer service skills to enhance the overall experience and support clients in navigating order processes effortlessly.
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