Shelter Resource Worker at Lookout Society

Join Lookout Housing in Surrey as a Shelter Resource Worker focusing on support for homeless individuals. This full-time position is crucial in assisting those facing multiple barriers to their wellbeing.

As a Shelter Resource Worker, you will engage directly with guests at a 24-hour emergency shelter.

Your role includes conducting orientations, connecting individuals to vital community resources, and contributing to a supportive and safe shelter environment. Strong crisis management skills and the ability to maintain professional boundaries are essential.

Key Responsibilities:

• Support and supervise guests facing challenging situations

• Accept referrals and share information with external resources

• Interview guests and ensure their basic needs are met

• Complete records and maintain accurate statistical data

• Assist in training and mentoring new staff members

Requirements:

• Related certification or Grade 12 plus 2 years relevant experience

• Familiarity with community addiction and mental health resources

• Current Occupational First Aid Level 1 Certificate

• Proficient management of stress and workload

• Criminal Record Clearance for the Vulnerable Sector

Make an impact by providing essential support to individuals experiencing homelessness at Lookout in Surrey.
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