Residence Worker - Overnight; Pending Classification Approval Job Surrey area,BC Canada,Social Work

Position: Residence Worker - Overnight (Pending Classification Approval)

The Residential Worker – Overnight provides on-site support to youth and youth with children residing in a transitional housing program. This role focuses on supporting daily stability, safety, and household functioning while contributing to a calm, respectful, and structured living environment.

Working within a trauma-informed, culturally responsive, and harm reduction framework, the Residential Worker supports residents (ages 16–30) who may be experiencing homelessness, instability, or crisis-related challenges. Overnight staff play a key role in engagement, basic support, crisis response within protocol, and continuity of care into the overnight period.

KEY RESPONSIBILITIES:

Resident Support & Monitoring

Provide a supportive, respectful, and non-judgmental presence during overnight hours;

Conduct wellness and safety checks, including for youth with children;

Respond to resident needs, including providing immediate emotional support and de-escalation as required;

Support a safe, calm, and structured overnight environment;

Provide supportive engagement and positive role-modelling to encourage stability and routine.

Safety & Crisis Response

Monitor the premises and respond to safety concerns as they arise;

Respond to crises including conflict, distress, or urgent situations;

Follow established protocols, including contacting emergency services when required;

Complete incident reports and documentation according to program policy.

Program Operations & Household Support

Maintain accurate and timely documentation (shift logs, incident reports, resident notes);

Support intake, transitions, or discharges during overnight hours as directed;

Ensure adherence to house guidelines and program expectations;

Perform household duties including cleaning shared/common areas, laundry support, and maintaining supplies;

Support youth in daily living activities, including meal preparation with and for residents and participation in household routines;

Maintain a safe, clean, and welcoming residential environment;

Complete required check-ins in accordance with working-alone policies.

Communication & Team Collaboration

Participate in shift handovers and communicate relevant updates to staff;

Work collaboratively with the broader team to ensure continuity of support;

Attend team meetings and required training sessions.

QUALIFIED CANDIDATES WILL POSSESS:

Education & Experience

Diploma in a related field (e.g., Social Services, Child & Youth Care) or equivalent combination of education and experience;

1 years’ experience working with youth and/or vulnerable populations.

Skills & Knowledge

Understanding of trauma-informed practice, harm reduction, and cultural safety;

Knowledge of community resources in Surrey and surrounding areas;

Ability to respond to crisis situations within established protocols;

Strong interpersonal, communication, and documentation skills;

Ability to work independently during overnight shifts;

Ability to work respectfully with diverse populations;

Lived experience relevant to the population served is considered an asset;

Intermediate/Standard First Aid with CPR-C and AED (or willingness to obtain);

Food Safe certificate is required;

WHMIS certificate is required;

Naloxone trained (or willingness to obtain).

Working Conditions

Work involves supporting individuals experiencing instability and crisis-related situations;

Moderate to high-stress environment at times;

Requires monitoring of safety, household dynamics, and resident wellbeing;

Ability to respond effectively to emergencies and interruptions.

A Criminal Record Check is a requirement of employment.

Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.