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Patient Care Specialist - Podiatry

Job in Sylvania - Lucas County - OH Ohio - USA
Company: Mobile Care Group / Wall Management, LLC
Full Time position
Listed on 2019-05-16
Job specializations:
  • Healthcare
    Medical Billing and Coding, Medical Specialist, Healthcare Consultant, Allied Health
  • Doctor/Physician
    Healthcare Consultant
Job Description & How to Apply Below
Job Description

Title: Patient Care Specialist

Reporting: Director of Mobile Healthcare


Education: High School Diploma or GED Certificate (College courses/continued education preferred)

Licenses: N/A


  • Medical scheduling experience

  • Knowledge of insurance payers (Medicare, Medicaid, managed care policies and commercial payers)

  • Familiarity of insurance portals

  • High level comprehension of benefit design terminology (PPO, HMO, deductible, out of pocket, etc.)

Job Requirements & Skills

  • Ability to establish and maintain effective communications with customers

  • Ability to establish positive, effective working relationship with multiple MCG departments

  • Effectively operate office equipment (multi line phone, computer, copier)

Duties & Responsibilities

  • Schedule all clinical provider visits with facilities

  • Assist with obtaining consents and keeping facilities current with consents

  • Process returned consents on a daily basis

  • Handle customer concerns and resolve issues

  • Use of “recall system” and current census to create facility patient lists

  • Confirmation of clinical provider availability monthly

  • Contact responsible party for patients needing prosthetics ordered

  • Contact responsible party for patients needing outside appointments scheduled

Performance Measurement

  • Customer satisfaction surveys

  • Encounters

Company Description

Mobile Care Group is a synergy of industry leading companies providing on-location healthcare services, ambulance and wheelchair van transportation services, Information Technology consulting services, and mobile oxygen delivery geared toward the medical community.

Position Requirements
Less than 1 Year work experience
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