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Japanese Bilingual Associate

Job in Taguig - Philippines
Posted by JK Network Services
Full Time position
This Job Posting has Expired
Job specializations:
  • Customer Service/Help Desk
    Bilingual Call Center
Job Description & How to Apply Below
Position:          Japanese Bilingual Associate
Industry: BPO Company
Location:       BGC, Taguig City
Salary:            P 70, 000 - P 80,000 plus other benefits
Schedule:       Dayshift

• Assist customers in Registration; Activation and Deactivation Process of the account; and in creating Incident report
• Provide assistance/guidance to clients by using the applications during the web-based registration process
• Close collaboration with the 2nd level support organization based in Germany
• Conduct proactive outbound calls to get supplier companies registered
Position Requirements
Tech School, 1 to 2 Years work experience
• Filipino or Filipino-Japanese fluent in both Japanese and English (oral and written)
• Open for JLPT N1-N2 passer, or Level 1-2 in Japanese
• Preferably with Admin/Back Office support work experience
• With Skills in Microsoft Office applications
• Knowledge in SAP system is a plus but not required

Recruitment Process:
1. Written Examination
2. Email Essay exam (Japanese to English and vice versa)
Question: How are you going to answer the feedback from Customer
3. HR Interview in English
4. Final Interview with Japanese Client
Required Language Skills:
  • Japanese - Very good
Additional Information / Benefits
• Group Life Insurance and Accident Insurance Upon Hire
• With additional Allowances
• HMO coverage with 1 dependent and medical reimbursement upon regularization
• Leave credits upon regularization
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