Outbound Lead

Position: Outbound Lead I
About Weee!

Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and Tech Crunch.

Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.

This role is onsite 5 days a week in Tampa, FL.

About the Role

* Environment:

We support roles across multiple departments in our Fulfillment and Distribution centers including:

* Dry Department:
Handles dry goods in an ambient temperature environment.

* Fresh Department:
Handles fresh produce and requires working in a 35°F / 2°C environment for extended periods.

* Frozen Department:
Handles frozen goods and requires working in a
-5°F /
-20°C environment for extended periods.

Physical requirements:

All positions require a significant amount of physical labor and involve:

* Long hours standing, lifting, packing, and walking

* Regularly lifting and/or moving objects of approximately 50 pounds - weight requirements based on role

* Frequently required to stoop, kneel, or crouch

Responsibilities

* Lead daily outbound operations including picking, packing, staging, loading, and dispatch preparation to ensure timely and accurate order fulfillment.

* Coordinate workflow and labor allocation to meet cutoff times, route schedules, and throughput targets.

* Monitor and analyze key performance metrics such as units per hour (UPH), order accuracy, and on-time dispatch to drive productivity.

* Identify performance gaps and provide real-time coaching and feedback to associates to improve efficiency and quality.

* Ensure accurate order consolidation and staging by route, carrier, and temperature zone (Frozen, Fresh, Ambient).

* Enforce food safety standards, including proper product handling, segregation, and FIFO/FEFO compliance.

* Conduct outbound quality checks to verify order completeness, label accuracy, packaging integrity, and staging accuracy.

* Investigate discrepancies such as mis-picks or damaged products and support root cause analysis and corrective actions.

* Promote and enforce a safety-first culture by monitoring safe behaviors, reporting hazards, and supporting safety audits.

* Serve as the first point of contact on the floor, providing hands-on support, task direction, and issue resolution for associates.

* Support onboarding and training of new hires while reinforcing attendance, break compliance, and company policies.

* Utilize WMS systems and operational dashboards to track progress, validate transactions, and communicate inventory or fulfillment issues.

Work Schedule:

* Late evening shift starting at 4pm to end of shift.

* Able to work in a flexible schedule, including weekends

Qualifications

* Minimum 1 year of Leadership in a Warehouse Environment.

* Excellent organization and time management skills.

* Ability to work effectively in a fast-paced environment, with flexibility to adapt to operational demands.

* Strong and efficient communication skills with team members.

* Warehouse Management System Experience.

Benefits

* Comprehensive health insurance package, including medical, dental, and vision.  PPO/HMO packages

* 401k, 4% company match

* Vacation, sick and holiday time off

* Monthly Weee! Points credits

Compensation Range

* The pay rate range for this full-time position is $21 per hour.

* This role may be eligible to discretionary bonus, incentives and benefits

* Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all…