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IT Service Desk Admin: First‑Line Support & Assets

Job in Telford, Shropshire, TF3, England, UK
Listing for: Epwin Group
Full Time position
Listed on 2026-06-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Epwin Group is looking for an ICT Service Desk Administrator based in Telford, United Kingdom. This role is vital for providing first-line triage and administration of service desk activities, ensuring efficient ICT operations while delivering high-quality user experiences.

Key responsibilities include managing ICT service requests and procurement processes while maintaining effective communication with users. Strong organisational and communication skills, along with familiarity with ITIL processes, are essential for success in this role.

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