Commercial Relationship Banker

Extraco Banks is seeking a detail-oriented, customer-focused Commercial Relationship Banker to support our commercial banking teams in our Temple market. This role plays a key part in managing client relationships, delivering exceptional customer service, and providing administrative and operational support for both deposit and lending activities. The ideal candidate thrives in a fast-paced environment, enjoys working collaboratively, and is committed to helping grow customer relationships and business opportunities.

• Provide high-quality customer service to commercial and consumer clients.
• Open and service business and personal deposit accounts.
• Respond to customer inquiries including loans, deposits, and wire requests.
• Identify and act on cross-selling opportunities to meet client needs.

• Assist Lending Specialists with loan processing and closing activities.
• Coordinate documentation including appraisals, title work, and inspections.
• Collect financial documents to support loan compliance requirements.
• Utilize CRM tools to track customer interactions and support portfolio monitoring.
• Prioritize and manage daily workflow to ensure timely completion of tasks.
• Schedule meetings, coordinate deadlines, and support team events.
• Provide administrative support to the Regional President and lending team.
• Maintain proficiency in banking systems and tools (CRM, core systems, etc.).

• Partner with internal teams including Deposit Ops, Loan Ops, Retail, Mortgage, and Treasury.
• Make referrals to internal specialists based on customer needs.
• Support business development initiatives and sales goals.
• Participate in community and networking activities to build relationships.

• High School diploma or equivalent
• 3+ years of customer-facing experience in financial services
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment

• College degree
• 3+ years of banking experience
• Experience opening personal and business accounts
• Familiarity with business documentation and loan processes

Extraco Banks is committed to building strong relationships—both with our customers and our employees. You’ll be part of a collaborative team that values service excellence, community involvement, and professional growth.

• Professional office environment with moderate noise levels
• Extended periods of sitting or standing
• Frequent use of standard office equipment (computer, phone, copier)
• Occasional travel to meetings, events, and community functions
• Occasional lifting of 10–15 lbs (files, materials, equipment)

Extraco Banks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We are committed to fostering an inclusive, respectful, and equitable workplace.