Statewide Development Director of Mental Health Housing

Overview

Job Location:

Support Solutions Memphis - Memphis, TN 38134

Position Type:
Full Time

Purpose statement:
The Statewide Development Director of Mental Health Housing will work directly with the Director of Mental Health Services in establishing future mental health and youth services opportunities across the state of Tennessee. Grow lines of service as defined by management by developing/retaining referrals from physicians and other key non-physician referral sources.

• Lead development effort in mental health services and youth services.
• Supports the Director of Mental Health Services in developing additional product lines (e.g. supportive housing, etc.).
• Help identify and address organizational development issues that impact service effectiveness.
• Collaborate closely with hospital discharge planners, social workers, case managers, physicians, and management, as well as provide education staff to generate referral sources.
• Recommend short and long range development plans and programs that support the company’s values and general objectives.
• Represent Support Solutions with external groups as assigned.
• Work collaboratively with all levels of leadership to support the organization’s mission and revenue goals by selling service line attributes, processes and outcomes to consumer, physician, and market facility groups/individuals.
• Work closely with hospital discharge planners, social workers, case managers, physicians, management, inpatient unit, and education staff to generate referral sources.
• Collaborate with facility and division leaders to evaluate, analyze and interpret market utilization data for facility service lines.
• Build strong collaborative relationship with admissions/intake.
• Develop and implement a comprehensive internal and external marketing plan that would increase revenues and profits for the facility.
• Ensure that referral priorities are identified and in line with the vision and strategic goals of the organization.
• Evaluate, analyze, and interpret market demographics, including population, age, gender, race and projected trends for patient populations.
• Execute referrals and retention strategies/plans effectively, continuously modifying strategies and plans to ensure quality outcomes and results for referral sources and facilities.
• Successfully close new referral sources and complete face-to-face meetings with referral sources ensuring a thorough understanding of services available. Complete follow-up meetings with referral sources as needed.
• Prepare and present regular reports, identifying trends, additional referral opportunities and obstacles to retention and growth.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Other duties assigned by the Director of Mental Health Services and/or Chief Executive Officer.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to be assisted with performing the essential functions of this position.

This position will ensure that adequate site supervision and unannounced visits are maintained, records are maintained and guidelines for record keeping are enforced. They will also assist in ensuring that all programs for persons with developmental disabilities provide the best possible outcomes for individuals while operating in a cost-effective manner.

The position will ensure that managers will maintain the required documentation for each service component. Daily notes, monthly summaries, attendance calendars, monthly drills, MARS, medical transfer packets, as well as personal data collection.

The Statewide Development Director of Mental Health Housing will assist persons supported with accessing community resources, housing and ensure funding requests are forwarded to the ISC agency and State Agency Service Plan Unit in a timely manner. In addition, the Statewide Development Director of Mental Health Housing will work with the Chief Executive Officer and Director of…