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Business Development Executive​/Freight Forwarding

Job in Thailand
Company: DGL - via Gigajob
Full Time position
Listed on 2019-09-08
Job specializations:
  • Business
    Business Development, Business Management, Business Operations, General Business
  • Logistics
Job Description & How to Apply Below
Position:  Business Development Executive (Freight Forwarding)
Job Description:

The Business Development Executive develops new business and maintains existing business. This position engages in conversion, penetration and retention of accounts within an assigned geographic area. Primary duties include identifying, positioning and expanding opportunities for domestic and international freight. He/she supports customers to ensure committed offerings (e.g., accurate billing, shipping times, pricing and other services) are delivered.

Major responsibilities of this position are to generate revenue growth and provide comprehensive customer service. This position produces revenue growth by identifying decision makers, coordinating customer meetings, and developing comprehensive pricing strategies for bundled contracts to enhance customer business. Customer service duties include providing customer tracking and shipment status to answer inquiries, and educating and training customers on technology solutions for tracking, pricing and reporting. The Business Development Executive assists in establishing standard operating procedures (SOPs) for meeting customer expectations and works with Accounts Receivable to resolve billing disputes.

Preferred Competencies:

Applies knowledge of customer business models and operating structures and offers logistic sales solutions that support the customer’s strategic business objectives

Applies knowledge of the features and business applications of services, products and customer-facing technology offerings and solutions

Applies supply chain and logistics knowledge of the flow of materials, information, and finances involved in manufacturing and distributing products

Applies knowledge of core business and of freight structure and operations to resolve problems, make decisions and achieve business objectives

Assesses and identifies business needs and conducts customer analysis to determine customer requirements and constraints, determine the impact of products/services on customers, and identify which products, services and features to promote to current/potential customers

Builds business partnerships and develops key customer relationships to maximize account profitability. Understands the customer’s business and aligns account strategies to customer goals

Conducts competitive analysis of competitor’s offerings and strategies, and maintains awareness of competitive environment

Creates and develops strategies and plans for effectively managing accounts


• Bachelor's degree in any field
• 2 year experience in the logistics or freight forwarding industry, Account Management and sales
• Fluent in Thai language is preferred
• Fluent in English is mandatory
• Good ability to plan strategically and translate strategy into operational road maps, deploying resources efficiently while pushing for results
• Good ability to present and articulate
Position Requirements
Less than 1 Year work experience
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