Communications Security Operator; 2nd Shift - TMNA HQ

Communications Security Operator (2nd Shift) - TMNA HQ

Marksman Security Corporation is Now Hiring for a Communications Security Operator

$20.00 to $22.00 per hour (dependent on experience level)

2nd Shift

Tuesday thru Saturday - 2:00 PM - 10:00 PM

Security Operations Center Experience is Required

The ideal candidate will have previous experience in security AND customer service fields.

Join our growing North America Operations Center (NAOC) team as a Dispatcher
, where you’ll play a critical role in maintaining the safety and security of people, assets, and operations in North America. You will be responsible for monitoring security systems, dispatching response personnel, and coordinating emergency communication — 24/7/365.

The site is a Headquarters location and will require the highest level of professionalism, customer service, technology skills, and high-quality candidates with excellent work ethics.

Key Responsibilities:

• Monitor emails, access control, and alarm systems in real-time.
• Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
• Dispatch field security officers and emergency responders during incidents.
• Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
• Document incidents accurately in security electronic reporting platforms.
• Follow standard operating procedures and escalation protocols.
• Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.
• Operate facility badging software, including enabling and disabling badges.
• Provide security support for various client projects and events.
• Administer all client policies for controlling access to client property

Qualifications:

• At least 21 years of age or older
• High school diploma or equivalent
• Non-Commissioned security license through the state of Texas
• Familiarity with report writing
• Monitoring and surveillance experience
• Must be able to multitask and prioritize assigned tasks
• Previous security experience is required
• Must be able to multitask in a fast-paced environment
• Previous experience utilizing security equipment and protocols required
• Must be able to pass pre-employment screening (background and drug)
• 401(k)
• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off
• Bi-Weekly Pay
• Competitive compensation
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

As set forth in Marksman Security LLC’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.