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Field Technician

Job in Tigard - Washington County - OR Oregon - USA
Company: Bastion Security
Full Time position
Listed on 2019-07-15
Job specializations:
  • Installation
    Security Systems Installation, Technical Installation
  • Skilled Labor/Trades
    Plumber, Field Technician
Job Description & How to Apply Below
Job Description

Job Summary: Bastion Security is seeking self-starter Field Technicians to deliver the desired customer service experience. This position is responsible for configuring, deploying, maintaining, and removing our field equipment which drives our service offering.

Duties and Responsibilities include the following:

  • Provide service and customer support during field visits or dispatches
  • Tie workflow to schedule
  • Manage all on site setup, repair, maintenance and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicles in a safe manner and use field automation systems
  • Follow all company filed procedures and protocols
  • Cooperate with other Company teams and share information across the organization
  • Anticipate and fulfill customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers


  • Proven field service experience
  • Service and teamwork oriented
  • Customer centered and focused
  • Ability to troubleshoot, test, repair and service technical equipment
  • English literacy
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Ability to learn mobile tools and applications

Minimum Qualifications & Educational Requirements

  • High School Diploma / GED
  • Valid driver's license
  • Ability to pass background check; no criminal background and clean driving record
  • Ability to pass drug screen
  • Excellent physical condition as the job requires lifting of equipment overhead weighing upwards of 75 lbs
  • No fear of heights in order to operate a scissor lift, boom lift, bucket truck, climb ladders, or be on roof tops to conduct installations

Working Conditions

  • Client sites
  • Outdoor / Indoor
  • Construction, Utility, Warehouse, Retail Centers, Office Buildings, Multi-Family Apartment Complexes, and other sites
  • Flexibility to work beyond regular working hours of 7:00 a.m. to 4:00 p.m. as needed
Company Description

Bastion Security is a privately-owned video surveillance services firm. We are a regional leader in Active Security Monitoring Services, bringing together the most effective integration of professional security expertise and surveillance technologies available.

Bastion Security provides site security services for organizations including schools, municipalities, government facilities, utilities and infrastructure, energy, heavy equipment rental and sales, and car dealerships. The company currently serves customers in California, Oregon, and Washington.

Bastion Security employs highly skilled, credentialed experts from the military, law enforcement, and the security and surveillance industries to secure our client's sites. The company provides rigorous site audits, customized security infrastructure design, video surveillance hardware and related surveillance technologies, while providing live video monitoring and recording services, and the ability to intervene remotely from its Video Central Station operated by certified professionals.

Position Requirements
Less than 1 Year work experience
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