Sr. Principal Business Systems Analyst

Overview

OPENTEXT - THE INFORMATION COMPANY

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

At Open Text, we are redefining financial services through innovation, technology, and collaboration. We partner with leading financial institutions to deliver seamless, secure, and cutting-edge payment solutions. If you are passionate about payments, treasury, and shaping the future of financial technology, this is the opportunity for you.

We are seeking a Senior Principal Business Analyst to drive high-impact projects, partner with clients, and support presales initiatives. You will be at the centre of shaping solutions that transform payments, cash management, and treasury operations across leading organizations.

• Lead end-to-end business analysis for payments-focused initiatives, from requirements gathering to solution delivery, onboarding, and post-go-live support.
• Partner directly with clients to understand business needs, recommend solutions, and deliver exceptional outcomes.
• Support & lead presales activities: workshops, solution scoping, proposals, and demos to win new business.
• Define, document, and maintain business requirements, functional specifications, and process flows.
• Analyse complex financial and payment processes, including Accounts Payable (AP) and Accounts Receivable (AR), to simplify workflows and reduce operational complexity.
• Provide expert guidance on payment messaging standards, including SWIFT, File Act, ISO 15022, and ISO 20022, ensuring compliance and best practices.
• Mentor and guide junior analysts, promoting excellence in business analysis, client engagement, and project delivery. Act as a leader.
• Support compliance initiatives; experience with sanctions screening (eg OFAC) is highly beneficial.
• Work within Agile project disciplines, including Scrum project management framework, to ensure timely and high-quality delivery.
• Take a central role in product development and leadership, to ensure that our service offering is always improving and expanding.

• Minimum 8 years of experience in business analysis or related roles within financial services, corporate treasury, or fintech.
• Strong expertise in SWIFT, ISO 15022, and ISO 20022 messaging (essential).
• Hands-on experience with at least two of: EDI, EFT, ACH, FED.
• Proven client-facing experience, including presales, workshops, or solution consulting.
• Experience with Accounts Payable (AP) and/or Accounts Receivable (AR) processes is a plus.
• Experience with sanction screening and/or other similar compliance activities is beneficial.
• Familiarity with Agile project disciplines, including Scrum, is very useful. Be able to lead and manage sprints, and oversee and direct overall release/deployment activities.
• Exceptional ability to simplify complex business processes and translate them into actionable requirements.
• Strong verbal and written communication skills; experience engaging senior client stakeholders.
• Experience leading projects or mentoring analysts in a fast-paced, collaborative environment.
• Familiarity with financial services applications supporting payments, cash, lending, or treasury operations.

• Work on high-impact, innovative payments and treasury projects.
• Engage directly with top-tier clients and influence strategic business decisions.
• Participate in & lead presales and business development, shaping the future of our solutions.
• Collaborate with a talented, cross-functional team in a culture that values innovation, growth, and professional development.

Ready to Make an Impact? If you are an experienced payments-focused business analyst with strong SWIFT/ISO expertise and a passion for client engagement and presales, we want to hear from you!

Open Text's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at  Our proactive approach fosters collaboration, innovation, and personal growth, enriching Open Text's vibrant…