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Job in Tirana - Albania , 1020
Posted by Barrister Albania
Full Time position
Listed on 2021-04-13
Job specializations:
  • Customer Service/Help Desk
    Call Center, Call Center Support, Help Desk, Customer Success Technician
Job Description & How to Apply Below
Shifts Central USA time with one hour break:
Persons required to work Monday through Friday 8 am-5 pm CST (15:00-00:00 Al time)
Persons required to work Monday through Friday 9 am-6 pm CST(16:00-01:00 Al time)

Job Responsibilities:

•Advise the technician scope of work, tools needed, date and time of the call, and include any site-specific information.
Ensure technicians have all the documentation needed to successfully complete the service call.
•Contact end-user to set and confirm appointments for multiple projects.
•Complete all work as assigned on a daily basis; follow up as needed.
•Meet project deadlines.
•Identify and escalate any issues to management immediately to ensure commitment to customers is met.
Position Requirements
Job Requirements:

•High energy, able to work in a fast-paced environment, and possess the ability to learn quickly.
•Ability to negotiate service repair opportunities and rate of compensation.
•Strong phone skills. Must speak clearly; most of the time is spent talking on a telephone.
Strong written communication skills; must be able to convey information in an effective and efficient manner.
•Attention to detail with serious proofreading skills.
•Able to sit for long periods of time.
•Ability to prioritize work activities to meet deadlines.
•Able to work independently and as part of a team.
•May be required to work overtime, weekends, and holidays.
Required Language Skills:
  • English - Very good
Additional Information / Benefits
TAG Specialist

We are seeking individuals with major brainpower, excellent organizational skills, and an amazing attitude. Do you have something inside that makes you exceptional, never lets you settle, and always pushes you towards excellence? Do have a desire to learn and grow; are you looking for a place to display your strong work ethics? If you answered yes, Barrister Global Services Network, Inc. has the perfect position for you!

Our TAG agents work daily with our field technicians setting appointments, negotiating payments, and assign the perfect technicians to project service events. TAG Specialist selects the technician from the Barrister database, or researches qualified technician’s resumes to ensure each technician is qualified to deliver excellent customer service to our clientele.
Contact Information
Contact Name: Barrister Albania
Preferred method of contact: Email with CV via Application Box below.
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Albania-only applications: This Company / Employer has indicated that only qualified candidates currently living in Albania (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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