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Customer Support​/Call Center

Job in Tokyo - Japan
Full Time position
Listed on 2020-08-26
Salary 2800000 JPY Yearly JPY 2800000 YEAR
Job specializations:
  • Customer Service/Help Desk
    Computer Support Specialist, Bilingual Call Center, Call Center, Call Center Support
Job Description & How to Apply Below
Position:  Customer Support/Call Center]
Position name: Customer Support/Call Center
Work location: Work from home
Vacancies: More than 11 employees
Employment Type: Full-time employee
Department: Customer Support Department
Probationary period: "Yes (3 to 6 months)
Working hours: 09:00 ~ 21:15

Job Description:
We mainly handle inquiries about various products (smartphones, tablets, etc.) and services (e-commerce, etc.) provided by major global companies that are among the top 10 in the "Fortune 500".
*Language proficiency is not required, as it is supported in Japanese!

[Flow after joining the company]
Basically, we will take about a month of online training to acquire basic knowledge of the products and services we are in charge of and support methods (with manual).
After the training, we will respond to inquiries from domestic customers through telephone and email.
If you don't understand,
You can get staff's support online★
[The greatest merit of our success]
Work style by "100% working from home".
Therefore, there is a chance that anyone living in any area from Hokkaido to Okinawa can play an active role.
Therefore, staff who are working while balancing childcare are also active.
Perfect for those who want to work for a long time while maintaining a good balance with their current lives! "

Expected annual income when joining the company:  2.68 million yen to 2.80 million yen

Application Method:
Please apply from the site below (registration required)
https://

Or
Please send us your update English & Japanese resumes at: (Please contact us using the "Apply for this Job Posting" box below)
Position Requirements
Bachelor
Job requirements:
(must conditions)
◆ Person who can join the company on Tuesday, July 28
◆High communication ability
◆Basic PC operation, typing ability using keyboard
◆ Those who have a quiet working environment where no outside noise is heard
◆Environment that has optical communication line and can work by wire (Wi-Fi is not possible)"

Welcome conditions:
◆Call center, experienced customer support
◆ An experienced person who has supported various scenes at the hotel front desk etc.
Required Language Skills:
  • Japanese - Good
Additional Information / Benefits
Company Benifits:
Wage system: Others (daily pay, hourly pay, etc.)
Break time: 60 minutes
Overtime work "Yes: 20 hours a month on average"
"Discretionary labor system: Fixed overtime pay system" Neither
Benefits/Bonus bonus "◆ Hourly wage: 1400 yen
 *In consideration of skill, experience, schedule, etc., the hourly wage may be 1100 yen if it is decided on a schedule other than Tuesday, July 28. In that case, the monthly salary will be from 176,000 yen, and the expected annual income will be from 21,10,000 yen, so please understand before applying.
 *The amount of payment will be determined with due consideration of previous job, experience and ability.
 * Trial period up to 6 months (no change in treatment)
 *There is a possibility that a full-time employee will be promoted after the trial period ends.
  ◆Bonus: None
 ◆ Salary increase: Once a year
 ◆Overtime allowance: Full payment”

Welfare:
"Social insurance
 ◆ Welfare pension
 ◆Paid leave
 ◆Celebratory leave and condolence money"

Holiday:
"◆ Complete weekly 2 days system (shift system)
 ◆ Annual paid
 ◆ Special leave (Keiko, Maternity, Marriage, Childcare)"
Contact Information
Contact Name: b-cause., In. Japan
Preferred method of contact: Email with CV via Application Box below.
Apply for this Job Posting Here:
Japan-only applications: This Company / Employer has indicated that only qualified candidates currently living in Japan (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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