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Associate Production engineer - Hardware & Software support

Job in Tokyo - Japan
Posted by credent team
Full Time position
Listed on 2020-05-02
Job specializations:
  • IT/Tech
    Computer Hardware, Computer Networking, IT Support, Computer Engineer
Job Description & How to Apply Below
Location : Tokyo - Japan

Client :

Job Summary

Associate Production Engineers are responsible for studio break/fix response, identifying ticket trends, driving break/fix automation, maintaining ticket SLAs, developing studio knowledge base articles, and planning the maintenance of the station equipment.

Job Description:


Assist post-production hosts, both remote and on location Assist with post-production host configuration and deployment Deployment of new studio stations Assist with the Production Operations change control submissions Inforce and vet post-production software standards Manage the ProdOps queue and address incoming issues Lead communication to content customers Remote assistance for post-production machines Backup for team members specializing in screen capture recordings Contribute to weekly post production priorities and a bi-weekly summary report User account creation Collaborate with Infrastructure Engineering to assist in the requirement needs for future post-production hardware Maintain close relationships with the content, production, and live action team to provide white glove treatment Digital Asset Management of licenses used to deploy for future new hires

Basic Qualifications:

BA/BS Degree in related technical discipline, or equivalent practical experience

• 2+ years experience in a production environment

Preferred Qualifications:

Experience basic scripting

• Experience Mac/Windows mixed environment

Casper Management Suite - package creation/update Microsoft SCCM Imaging Suite - package creation/update Experience with Enterprise Storage (SAN, NAS, Fiber Channel) Advanced understanding of Active Directory Experience with virtualization setup - eg. HyperV Knowledge of UNIX, Windows, OSX, and TCP/IP network fundamentals Strong hardware repair/software troubleshooting skills

Adaptive and data-based approach to post-production environment improvements

• Ability to work autonomously and flex with changing priorities based on business needs

Thanks & Regards
Position Requirements
Bachelor,   3 to 4 Years work experience
SAN , NAS , Fiber channel , Hardware repair , software troubleshooting  , OSX , TCP / IP
Required Language Skills:
  • Japanese - Good
Additional Information / Benefits
Lucarative benefits
Questions to answer on applying for this job
  • Can you join immediately if selected ?
Contact Information
Contact Name: credent team
Preferred method of contact: Email with CV via Application Box below.
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