Service Technician

Equal Opportunity Employer

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Service Technician

Toledo, OH - Buffalo, NY - Elmhurst, IL - Livonia, MI - Indianapolis, IN - Hamilton, OH - Erie, PA - Ithica, NY - South Bend, IN (additional locations may be considered). This role is typically not eligible for relocation. If a position is not currently open in an area, we will reach out to qualified candidates once an opening is available.

$25.00 - $35.00 per hour depending on qualifications and experience. This is a full‑time, hourly position.

Monday – Friday 7:30 AM – 4:30 PM

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to making life better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and powers – to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more.

The Field Service Technician for Ingersoll Rand’s Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and have knowledge of all operations and parts manuals associated with all equipment.

• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Effectively communicate verbally and in writing with customers and co‑workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems.
• Increase customer awareness of how Ingersoll Rand products, services, and solutions such as Preventative Maintenance, Diagnostics, Audits, and Leak Detection can benefit their operations.

• 2 years+ experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major or frequent traffic violations.
• Will be on‑call after initial 90 days; on‑call weeks can be as frequent as every 4 weeks.
• Highly physical: regular use of hands, fingers, walking, stooping, kneeling and lifting/moving weight limits per safety policy.
• High School Diploma or equivalent required.

• Read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office and other basic computer usage; proficiency with handheld computer (smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost‑efficient manner.

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active‑Duty Military encouraged to apply.

• Service Technicians will travel daily within a 3‑hour radius of our service area.
• A company vehicle and fuel card will be provided.

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