French Speaking Customer Service Specialist - Hybrid

Become a crucial asset at Teleperformance as a Bilingual French Customer Service Specialist. Focused on client support, this hybrid role balances remote and on-site work while ensuring swift resolution of inquiries.
Your responsibilities include handling 40-50 customer calls daily from Daimler Truck Financial, addressing their questions with accuracy and professionalism. This role fosters strong relationships and the prompt processing of various requests, all while maintaining compliance. Join a company recognized for its dedication to employee growth and satisfaction.

Key Responsibilities:

• Manage inbound calls and emails effectively

• Assist with account portfolio inquiries

• Provide accurate information on payments

• Address and resolve customer complaints

• Support process improvements for better service
Requirements:

• Proficiency in French required

• Previous experience in customer service preferred

• Knowledge in the financial sector is an asset

• Excellent communication and problem-solving skills

• Business-related degree or equivalent experience
Leverage your bilingual abilities at Teleperformance to enhance customer satisfaction in this dynamic role.
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