Office Service Desk Technician at Info-Tech

Position: In-Office Service Desk Technician at Info-Tech
Be part of Info-Tech Research Group as an In-Office Service Desk Technician this Fall. Focus on testing, repair, and user support to enhance IT efficiency in Toronto.

Info-Tech Research Group is seeking a Co-op Service Desk Technician for the Fall 2026 term in Toronto. This full-time position requires hands-on technical skills and customer service experience. Key responsibilities include configuring computers, managing IT inventory, and assisting users with onboarding while ensuring all systems are operational.

Key Responsibilities:

• Inspect, test, and repair computer hardware

• Prepare and image computers for deployment

• Manage incoming/outgoing IT asset shipments

• Assist new hires with equipment setup

• Track IT equipment inventory and manage audits

Requirements:

• Enrolled in a Computer Systems program

• Preferred customer service experience

• Interest in technology and independent work

• Knowledge of Microsoft 365 and Active Directory

• Familiarity with Windows and macOS operating systems

Enhance your IT skills with this hands-on role combining support, inventory management, and technical assistance.
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