On-Site User Support Technician

Provide essential on-site support as a User Support Technician in Toronto. Address user queries and install necessary equipment at our downtown location.

This full-time, permanent position located at 18 King Street East, requires 1-2 years of technical support experience. You’ll assist users experiencing computer difficulties, perform installations, and maintain a log of problems and solutions. The job focuses on in-person responsibilities only, ensuring interactions are direct and impactful.

Key Responsibilities:

• Assist users with computer-related issues

• Research solutions through technical documentation

• Provide training and guidance for users

• Keep a detailed problems and solutions log

• Set up and install necessary user equipment

Requirements:

• 1-2 years experience in user support

• Work to be conducted on-site in Toronto

• Must have authorization to work in Canada

• Strong communication and customer service skills

• Ability to guide users through technical challenges

Take your career to the next level by offering vital support at our bustling Toronto office.
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