IT Support Specialist Events

Position: IT Support Specialist for Events
Join the Maple Leaf Sports & Entertainment team as an IT Event Support Specialist. You will provide critical technical support to ensure flawless operations during live events in Toronto.

As a full-time contingent worker, your role will focus on delivering high-quality IT support, troubleshooting POS systems, and maintaining system reliability under pressure. Communicating effectively with vendors and users will be key to ensuring successful event operations.

Key Responsibilities:

• Provide first-level support through various communication channels

• Troubleshoot and resolve issues during live events

• Implement POS systems including Silverware and RFID

• Assist with Windows, iOS, and Android device setup

• Contribute to the IT knowledge base and asset management

Requirements:

• At least 3 years of experience in IT support

• Familiarity with POS systems and networks preferred

• Excellent communication skills

• Knowledge of ITIL practices is an asset

• Availability for flexible hours, including evenings

Utilize your problem-solving capabilities to enhance live event experiences at MLSE.
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