Rewards Coordinator

Total Rewards Coordinator

Department: Human Resources 500005

Employment Type: Full Time

Location: Troy - Innovation Center

Reporting To: Frank Williams

A Taste of

Who We Are:

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.

Our Mission:
Delight our guest. Every meal. Every day.

Our Core Values

• Exceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
• Hospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
• Collaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
• Responsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
• Innovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.

The Total Rewards Coordinator provides administrative and operational support for the organization’s compensation, benefits, payroll, and HR systems processes. This role ensures accuracy, compliance, and timely execution of total rewards activities, including payroll-related entries, benefit administration, and employee data management. The Administrator partners closely with HR, Finance, and external vendors to maintain efficient workflows, support audits, and deliver a seamless employee experience.

• Review, process, and track Personnel Action Forms (PAFs) for accuracy and appropriate approval
• Manage Paycom user access, including account setup, client access, and password resets.
• Process and reconcile union invoices and benefit-related billing, ensuring timely payment and proper coding.
• Administer and track employee garnishments in compliance with federal and state regulations.
• Coordinate new seat creation and maintain up-to-date employee position and compensation records.
• Support FMLA administration, including documentation, tracking, and coordination with employees and managers.
• Manage medical support notices and related correspondence from state agencies.
• Run scheduled and ad hoc system reports from Paycom and other HR systems.
• Provide audit assistance, ensuring documentation and data accuracy for internal and external reviews.
• Performs other related duties as assigned.

• Strong attention to detail, accuracy, and confidentiality.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Excel.
• Strong interpersonal and communication skills, with the ability to interact professionally with employees and vendors.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2+ years of experience in HR, payroll, or total rewards administration (experience with Paycom or similar HRIS).
• Understanding of FMLA and basic benefits administration processes.

• Prolonged periods of sitting at a desk and working on a computer.
• Hybrid working environment (1 to 2 days a week in the office).

We offer a range of benefits for eligible team members, including:

• Health Coverage – Medical, Dental and Vision
• Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
• 401(k)
• Generous Paid Time Off
• Paid Paternity Leave
• Wellness Programs
• Additional Perks

To see a summary of current benefits, please visit