Administration & Programs Coordinator

Third Place Transition House is seeking a compassionate, organized, and client-focused Office & Housing Support Coordinator to support women and families accessing shelter and outreach services. This role supports clients by helping them navigate systems, access resources, and advocate for their needs, while also providing administrative support to help Third Place effectively deliver services to clients. If you are a detail-oriented individual with a passion for supporting others in a shelter environment, we'd love to hear from you.

Qualifications

Education and Experience

Diploma or degree in human services, social services, office administration, or related field, or equivalent experience.

Experience working in housing services, shelters, transition houses, or social services preferred.

Experience providing administrative and office support preferred.

Skills and Competencies

Knowledge of shelter systems, transition houses, housing systems, and barriers to housing

Strong organizational, administrative, and time management skills

Knowledge of budgeting and financial tracking

Excellent interpersonal and communication skills

Ability to work independently and as part of a team

Strong computer skills, including Microsoft Office, Google Workspace, and database systems

Ability to maintain confidentiality and professional boundaries

Commitment to trauma informed, client-centered, and anti-oppressive practice

All offers of employment require successful Criminal Record, Vulnerable Sector, and Child Abuse Registry checks.

Responsibilities
Working with a trauma-informed, feminist, and anti-oppressive framework, the Office & Housing Support Coordinator plays a key role in supporting clients as they transition from crisis to stability.

Key responsibilities include:

Housing and Client Support

Support clients with housing applications, documentation, and system navigation

Maintain current housing listings and relationship with landlords and housing providers

Advocate on behalf of clients with housing providers, government programs, and community agencies

Provide referrals to community supports and services

Administrative and Office Coordination

Provide reception support, including answering phones, responding to inquiries, and greeting visitors

Maintain confidential client files, housing records, and databases

Coordinate client appointments, meetings, and intake processes

Prepare correspondence, reports, and program documentation

Support tracking of program outcomes

Maintain organized office systems and administrative procedures

Program and Organizational Support

Work collaboratively with shelter staff, outreach workers, and community partners

Support intake processes related to outreach support

Maintain confidentiality and adhere to all privacy and safety protocols

Contribute to a respectful, supportive, and safe environment

Position Details

Employment Type:

Full-time, 1-year term position

Compensation: $59,367 annually

Start Date:

Anticipated June 15, 2026

Hours of work: 9:00 - 4:30pm Monday to Friday

Benefits:
Health insurance and paid time off.

Additional Considerations

Staff at Third Place must be sensitive to the unique challenges faced by women and children who have experienced abuse. A deep understanding of the cycle of violence, trauma-informed care, and social determinants of health are essential. Staff are expected to maintain confidentiality, demonstrate professionalism, and show strong time management and self-reflection skills.

Note:

Staff may occasionally be exposed to communicable diseases. All employees must be double vaccinated against COVID-19.

Third Place is committed to building a team reflective of the diverse population we serve. We encourage individuals who are African Nova Scotian, Indigenous, persons with disabilities, Newcomers and members of the 2

SLGBTQIA+ community to apply.

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